March 15, 2020 Update
Dear Patients,
As always, our most important priority is the health, safety, and well-being of our patients, employees and the community.
In response to recent updates regarding the Coronavirus outbreak in the United States and abroad as well as following The California Dental Associations recommendations, our office at Anaheim Hills Smile Studio will adopt the following policies:
Limiting business hours, moving to shift schedules, encouraging employees to stay home, exchanging in-person meetings and customer visits for phone calls and online meetings – whatever the local situation and current best-practices dictate to protect the health of our employees and their families across North America.
Effective immediately on 3-18-20, for the next 14 days,
Office hours will be limited to Tuesday and Thursday 10-7
- All non-urgent elective procedures will be rescheduled on a case by case basis.
- Only urgent dental and surgical problems will be attended to during scheduled clinic hours.
We will continue to screen all patients before scheduling them
Additionally, if you meet any of the following criteria, we kindly ask that you reschedule your appointment at Anaheim Hills Smile Studio.
- You currently have, or within the past 14 days had, respiratory illness-cough, shortness of breath, sore throat, fever, or conjunctivitis.
- You are currently caring for a family or household member with respiratory illness/fever
- You or a family member has traveled to a "Level 3 Travel Area" within the past 14 days. *
If a patient with known or suspected COVID -19 infection needs urgent dental care, they will be sent to Emergency room and treated under hospital infection control conditions by the physicians/dentists on call there.
We are in the midst of a pandemic which could possibly place a severe strain on community public health resources, including hospital care for seriously ill patients. Dentists can play a role to preserve the limited supply of personal protective equipment critical for emergency dental care and frontline heath care personnel responding to the pandemic. By rescheduling non- urgent elective dental procedures, we will hopefully help to improve allocation of health care assets should the pandemic worsen.
To protect all of our patients from the spread of this virus, we will advocate as strict a policy of "social distancing" as possible. As always, we continue to see one patient at a time in addition to the hygienic measures we already take to protect patients and our staff. We are optimistic that all of these measures will help reduce the spread of the disease and mitigate its severity. As heath care professionals, we all have a role to play in” flattening the curve” in order to follow sound, scientific, public heath advice to help limit infections and slow the spread of the virus.
This is a very fluid situation and will be evolving and changing daily. I know that these measures are extreme and will likely inconvenience many of our patients. However, I am confident that by proactively addressing the problem it will, in the long run, be in the best interests of all.
Finally, I want to remind all of you that we pull together in a crisis. While this situation is unprecedented, we’ve weathered business crises, natural disasters, and global health epidemics before. Please take care of yourselves, your families, your staff, and your patients. We will get through this together.
While going through this, keep in mind the following :
•Humor and PMA (Positive Mental Attitude)
•Accepting what you can’t control, but being proactive about what you can
•Understanding that calmer heads always prevail
•Lasting faith in God’s plan
•Being kind towards our fellow man
Please don’t hesitate to contact us if there is anything we can do to help you during this difficult period for everyone.
Dr. Azita Adelynia, D.D.S.
*Level 3 Travel areas include:
China
Iran
South Korea
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City
https://www.cdc.gov/coronavirus/2019-ncov/about/index.html)